Help Center
Frequently Asked Questions
Shipping, returns, ingredients — everything you need to know before you order.
Common Questions
How long does shipping take?
Standard shipping takes 3-5 business days. Express shipping available.
What is your return policy?
We offer a 30-day return policy on unopened products.
Are your products cruelty-free?
Yes, all our products are 100% cruelty-free and vegan.
Do you offer international shipping?
Yes, we ship worldwide with varying rates based on destination.
Shipping Options
Standard Shipping
Delivered within 3-5 business days
$4.99
Express Shipping
Next day delivery where available
$12.99
International Shipping
Worldwide shipping with tracking
$19.99
Returns & Refunds
Because our soaps and oils are personal-care products, we can only accept returns on items that are unopened and in their original packaging. If something arrives damaged or isn’t what you ordered, we will replace it or refund you in full.
- Unopened items can be returned within 14 days of delivery.
- Opened or used products cannot be returned for hygiene reasons.
- Gift sets can be returned as a complete, unopened set only.
- To start a return, reach out through our contact page with your order details.